Train The Trainer

People are an organization’s most valuable asset. Investing in people can massively leverage performance in your organization plus ensure compliance with regulatory bodies and quality standards. 

We add the facilitator title to emphasize that great trainers are exceptional facilitators. Facilitation is an art that needs to be honed with great care to fine details. Though training is a coveted job today, exceptional facilitators have become a rare commodity. It is not just communicating information but engaging the learner in the process. 

Becoming a trainer is not just about being an expert in a particular field, it requires an insight into how others learn and being able to impart information and teach a skill in a way that is simple and easy to understand, yet essentially meets the standards required within your organization.  

To accomplish this, good communication skills are essential, as is the ability to assess how your learners are doing, be it in a group or one-to-one. The Train the Trainer module will help you understand and experience the skills needed in training others successfully in a dynamic, multi-sensory format that will dramatically accelerate the acquisition and application of knowledge. 

The Train The Trainer for production, process and quality is focused on developing key trainer abilities to train others within high compliance, process-driven environment with a specific focus on the transfer of skill at a very high level and where there is a critical requirement for strict adherence to Standard Operating Procedures (SOP’s) or work instructions.  

You will be introduced to a step-by-step skills transfer process which will assist your learners in meeting key production and quality targets and contribute toward compliance within regulatory standards. 

• The training is delivered in an interactive and engaging style that models what we are communicating. We strongly feel that most learnings are ‘caught’ and not ‘taught’.

• The Why? Why invest 1 day of someone's time in this training? What are the outcomes personally and to the organization?

• Through reflection and a facilitated discussion, you will identify the characteristics of an exceptional trainer/facilitator

• Introduction and demonstration of The Interactive Training Method, which ensures maximum compliance with work instructions/Standard Operating Procedures (SOPs). Learners will then carry out practical exercises using this method with peers, firstly in the classroom to develop confidence, working towards work-based training to develop skills and embed the knowledge.

• Learners will have an opportunity for reflection, which will result in building a learning intervention in which learners will create themselves on what approach works best to ensure consistency when training others.

• Facilitated discussion and reflection around best practices in communicating effectively in the context of what works best in their organization.

• Develop strategies for handling environmental challenges and disruptive participants

• Introduction to best practice with assessment/validation criteria needed to ensure compliance with regulatory bodies and/or industry-related standards in their work environment.

• Group reflection on possible challenging situations, and recommendations on how best to approach dealing with these including when to seek support from the relevant person or department promptly.

•  Have a good understanding and appreciation for how adults learn best in a production/process/quality environment

• Discover how to approach all types of learning in a comfortable way

• Understand the best approach to instruct and transfer knowledge effectively and consistently in a practical work setting

• Understand and be able to demonstrate the process for acquiring knowledge and skill within a high-compliance work environment

• Know the communication process and be able to communicate effectively and confidently with learners

• Be able to assess different challenges to learning and difficult learning situations and apply techniques to deal with these

• Learn to get the most from flip charts and Powerpoint.

• Building a bag of tricks: opening activities, energy boosters, and experiential exercises.

• Managing group dynamics because it is often said,’ there is one in every group’. you will learn proven techniques for handling difficult people and turning them into active participants in the learning process.

• Understand and be able to assess/validate learners in both knowledge and skill with a specific focus on ensuring learners have achieved the competency required.

Anyone in an organization who is or will be training others and needs to develop their knowledge and skills.