(1 DAY)
THE FINE ART OF UNDERSTANDING WHAT OTHERS ARE ACTUALLY SAYING

If you want to make real improvements to communication, it's time to listen up. This listening skills assessment & training helps individuals to develop their strengths and improve upon their weaknesses so they are better equipped to handle customer complaints, negotiate contracts, manage teams, and more.

(1 DAY)
Get your group or team out of the typical training room and into the great outdoors! Our professionally trained staff/facilitators, will guide your group through custom-designed activities designed to enhance and develop a team’s ability to work together in an experiential and transformative way.

Have you ever tried to tackle a problem and found you go around and around, never confident you are getting to the nub of the issue? In this course you are taught techniques to analyze and break down problems into understandable components.

Customer service is an essential part of any organization, as it helps to create a positive customer experience that can help foster loyalty.

(1 DAY)

This course is designed to equip individuals with the essential skills and knowledge to enhance their emotional intelligence through leadership and on their teams. Through an interactive program, participants will learn to recognize, understand, and manage their own emotions effectively, as well as develop empathy and build strong relationships with others

(1 DAY)

Shift mindsets, behaviours, and practices so everyone in your organization attains their full potential. Studies have shown that diverse teams drive better business performance, and organizations with greater diversity become more resilient and innovative. And inclusion is required for diverse groups to thrive and create a culture of engagement.

Managing your human resources requires a good knowledge of the law plus great employee relations techniques to have high employee engagement. This training helps equip you to run and win today’s competitive race for the best talent.

(1 DAY)
EMPOWERING TEAMS TO DEFINE & ACHIEVE QUALITY RESULTS

You have developed a great plan to help you achieve your goals. The team feels momentum! Next, comes the execution of the plan.

(1 DAY)
It's estimated that as much as 75% of the population struggles with a fear of public speaking and/or presentations.

If your role requires you to present to 1 or 1,000 people, the fear and anxiety can paralyze you and cause un-needed stress. Through this training you will become more confident and relaxed in front of an audience to communicate your important ideas.

(1 DAY)

Building capacity for more meaningful and productive meetings can increase engagement, unleash creative problem solving and get to action quickly. This workshop explores active ways to make meetings fruitful, sharply focused and to make quicker decisions that result in actionable tasks.

(1 DAY)
Delegation done well pays huge dividends. Done poorly it can be destructive. Learn the many elements of effective delegation and reap the dividends!

(1 DAY)
Time is the one resource that is evenly distributed. We all have the same amount of time with which to work. Then, why is it some people get more done than others? What is their secret? Learn the techniques productive people us

(FREE ONLINE)

Personality Dimensions Training

Recognize Strengths and Appreciate Differences To Build A Stronger Team

(1 DAY & 2 DAY OPTION)
People are an organization’s most valuable asset. Investing in people can massively leverage performance in your organization plus ensure compliance with regulatory bodies and quality standards.

Though training is a coveted job today, exceptional facilitators have become a rare commodity. It is not just communicating information but engaging the learner in the process.

Only 20% of employees agree that their performance is managed in a way that motivates them to do outstanding work.

COMPASSION FATIGUE - RESILIENCY AND PREVENTION
(1 DAY)
To increase awareness of occupational stress, compassion fatigue, secondary trauma and vicarious trauma for those working in the helping professions, identifying the related impact on workers professionally and personally and learning ways to minimize the effects of exposure to ongoing trauma.

(1 DAY)
In today’s busy world, with full inboxes and information overload, we struggle to skim, let alone read, an email or document – often from our smartphone. So how can we create reports and proposals that our clients, colleagues, donors, or board will read, and that will achieve the result we need?

(1 DAY)
MANAGING YOURSELF WHILE LEADING PEOPLE & TEAMS

We all want a workplace free of difficult people and conversations, but we know conflict is inevitable. However, there are healthy and unhealthy conflicts.

(1 DAY)
To achieve a goal you have never achieved before, you must start doing things you have never done before, and that requires change. This program is designed to help individuals polish their skills in coping with and handling a variety of organizational changes.

(1/2 DAY)

Working from home and/or working with others in satellite offices, at a distance, requires new ways to communicate, keep updated and to build relationships. The fun experience of playing the Rainforest Game teaches leadership and collaboration across boundaries.

(1/2 DAY)

It is one thing to talk about collaboration and its power amongst team members but when they experience it, the training becomes deep and personal….and sticks! That’s what the Mars Rover Challenge game does.

This training is for frontline workers in healthcare, shelters and all professions and administrative staff who interact directly to manage escalating or threatening situations in a manner that will prevent harm to themselves or their patients.